Last updated: 27/10/2025
Our Privacy Policy governs your visit to itstenc.com and explains how we collect, protect, and share information that comes from your use of our services. We use your data to deliver and improve our services. By using our services, you agree to the collection and use of your information as described in this policy. Unless otherwise defined in this Privacy and Policy, the terms used in this Privacy and Policy have the same meanings as in our Terms and Conditions. Our Terms and Conditions (“Terms”) govern all use of our Service and together with the Privacy and Policy constitutes your agreement with us (“agreement”).
We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter Your Name, E-mail address, Mailing address, Phone number or others information. You may however, visit our site anonymously.
Any of the information we collect from you may be used in one of the following ways:
----02.1To make your experience more personalized, we use your information to better understand and meet your specific needs.
02.2To enhance our website design and user experience, we constantly make improvements based on your feedback and suggestions.
02.3To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
02.4To process transactions (Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.)
02.5To administer promotion, survey or other site feature.
02.6To send constant emails (The email address you provide for order processing, may be used to send you information and updates pertaining to your order, Invoice and in addition to receiving occasional company news, updates, related product or service information, etc.) If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to? Keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
We care about keeping your data safe, but please remember that no online or electronic storage method is completely secure. We do our best to protect your personal information, but we cannot guarantee 100% security.
If you are a resident of the European Union (EU) and European Economic Area (EEA), you have certain data protection rights, covered by GDPR.
At itstenc, your satisfaction is our priority. If you are unhappy or dissatisfied with any aspect of our service, please contact our support team. We will make every effort to resolve the issue. If user have any technical issue with our server and we unable to resolve the issue, we will issue a full refund. To submit a refund request the issue must be related to our service, comply with our Terms of Service without any violations, and be filed within 2 days of purchase.
---06.1Account Cancellation
To cancel your account, please submit a request from the registered email address of the account holder. We do not accept cancellation requests via phone or live chat. Refunds will be processed to the same payment method used for the original transaction, and are typically completed within 7 working days.
06.2Non-Refundable Services
Refunds are not applicable under any circumstances:
🔹Domain names (.com .net .xyz and others)
🔹Domain Transfer fees
🔹VPS servers
🔹Software and other licenses
🔹Any Account credit on your account can not be refunded or withdrawn
🔹Payment gateway charges (these fees are non-refundable in all cases)
🔹Any service violating our Terms and condition.
If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you by email, or by means of a notice on our facebook page. itstenc admin Department:- admin@itstenc.com